Get the most of your ServiceNow software with professional implementation, integration, and consulting services
As a ServiceNow implementation vendor, Yetticate will help you:
Assess your existing solutions, processes and their readiness for ServiceNow adoption
Select the most relevant ServiceNow solution to meet your business needs
Migrate to ServiceNow from other ITSM platforms
Design and implement business processes based on ITIL principles
Develop a roadmap and a detailed implementation plan to match your business strategy, requirements, and policies. Define the required customizations and integrations
Choose the most suitable pricing plan and optimize costs by suggesting additional plugins for custom-made functionality.
We’ll walk you through a complex process of replacing your legacy ITSM system and single-point tools with a unified ServiceNow system.
Analysis of the existing solution and problems it fails to address
Consultation on business processes optimization and a plan outline for migrating to ServiceNow more efficiently
Choosing an effective migration strategy that suites your needs
Plan implementation and transition activities
Data migration and integration between ServiceNow and other tools of your ecosystem
Enabling quality assurance to eliminate risks
Post Go-Live support and User training for your team
Mars Infosol enables a modern, flexible and cost-efficient ITSM infrastructure according to ITIL principles::
ServiceNow ITSM Services Implementation
Incident, Problem, Change and Event management
Configuration management: overseeing the logical and physical state of IT infrastructure
Service Catalog and Service Provisioning: multilevel categorization of requests and optimized cost allocation, invoicing and purchase ordering, software license automated provisioning
SLA Management: monitoring the quality and speed of provided services
ServiceNow Reporting and Performance Analytics: real-time insights, better data visualization
Interactive dashboards: well-designed interactive dashboards to improve decision-making
Integration with other ITSM tools, such as Jira, HPSM, etc.
Mars Infosol is a tech and outsourcing company focused on digital transformation. Capitalizing on our 16 years’ experience in technology.